Meet the Membership Team

Sonia Moss - Membership Services Manager

Cert IV TAE | DipLshipMgt | DipBusMgt

Mob: 0472 872 082  |  Email: sonia.moss@nsw.guild.org.au

Sonia’s career in Community Pharmacy commenced more than thirty years ago. Over the years, she has gained a wealth of experience from working across a variety of different pharmacy roles within the pharmacy environment. Sonia joined the Guild in 2012 as a QCPP Implementation Officer and from the beginning she has always sought to forge strong and robust relationships within the Guild and with the NSW membership. Currently, in her role as Membership Services Manager, Sonia is responsible for the membership team who oversees all membership needs including membership acquisition and retention and provision of professional services including QCPP support. With numerous professional qualifications in support of her career in community pharmacy. Sonia has a keen interest in the training and professional development of her team and enjoys seeing them develop and grown with their roles.

Michelle Lovett - Membership Officer

Mob: 0472 835 731  |  Email: michelle.lovett@nsw.guild.org.au

Michelle joined the Guild twelve years ago after gaining many years of pharmacy experience working across a variety of roles. In her current role as Membership Officer, Michelle’s focus is to help community pharmacies with all their membership needs and also enjoys assisting members in implementing community pharmacy agreement programs and business development tools within their pharmacies. The team champion of Membership Profiling, Michelle takes a keen interest in our members – working to understand their business needs.

Jane Rennie - Membership Officer

Cert IV TAE | Cert III Community Pharmacy

Mob: 0472 831 808  |  Email: jane.rennie@nsw.guild.org.au

Jane gained extensive experience in community pharmacy as a manager before joining the Guild eight years ago. Jane is passionate about community pharmacy and her experience in the Customer Experience Index (CEI) program has helped community pharmacies make full use of feedback given from customers to achieve their business goals. Jane also enjoys the challenge of assisting pharmacies throughout their QCPP assessment, and fully drives the effectiveness of all Guild programs and viability tools to assist our members to gain maximum benefit within their pharmacies.

Humira Rahimzada – Membership Officer

Cert IV in Community Pharmacy

Mob: 0475 473 348 |  Email: humira.rahimzada@nsw.guild.org.au

Humira is the newest Membership Officer, joining the Guild in 2023. Humira is a certified dispensary technician with over 10 years of experience in both the clinical aspect of compounding pharmacy and the professional service side of community pharmacy. Throughout Humira’s career, she has worked with banners such as Terry White Chemmart and Priceline Pharmacy, to maintain pharmacy management operations by focusing on customer growth and building sustainable relationships. Humira passion is personal development, where she has completed Cert IV in Community Pharmacy and currently studying to complete her Bachelor of Science. Humira's versatile experience has allowed her to provide business solutions and advice for pharmacy owners and she is passionate and driven to support our members proprietors with implementing more professional services.

In addition, our Membership Officers are supported administratively by a wonderful cohort of team coordinators who work seamlessly to ensure the smooth delivery of all membership needs.

Please contact our membership team on (02) 9467 7120 or email membership@nsw.guild.org.au.
Please note our office hours are Monday - Friday, 9am - 5pm.