Hear what Queensland members say about the Customer Experience Index

“Truly valuable information gathered in an unbiased way, allowing for honest feedback from customers.”

“The most uplifting & constructive visit ever from the Guild.”

“Given good insight as to what non-staff think of the pharmacy.”

“It’s always good to get feedback from others as they look at things differently to us.”

“A single survey gives me an idea of how things are progressing in my pharmacy; but multiple surveys will give me a better overall understanding.”

“The service provides us with very valuable feedback.”

“Just keep doing as you are the advice given is very helpful.”