QLD S100 HIV Co-Payment Program

The Pharmacy Guild of Australia (The Guild) administers patient co-payment reimbursement on behalf of the QLD Government for s100 HIV Antiretroviral Therapy dispensed at QLD community pharmacies.

Patient Eligibility

Patient Eligibility

Medicine Eligibility

Medicine Eligibility

Claiming & Payments

Claiming & Payments

S100 Claiming Portal

S100 Claiming Portal

This program started on 3rd October 2023. Queensland Health covers the patient co-payment for eligible section 100 Highly Specialised Drugs (HSD) in relation to HIV antiretroviral therapy.

Patients living with HIV in Queensland beyond a short-term stay (i.e. greater than three months) who have a Medicare card, will have their co-payment waived from any QLD community pharmacy after signing a QLD s100 HIV Patient Co-Payment Waiver on initial dispensing.

Program Resources

New to the Program? Program resources covers the information you need to get started.

  • Create account
  • Register or link account
  • Claim template
  • Submit claim
  • Re-submit
  • Download remittance
  • Update account

Create account

Create a user account in the portal

The purpose of this user guide is to explain how to create a user account within the S100 HSD Co-payment Program Portal (the Portal). To submit a claim in the Portal, you will need to create a portal user account. There can be multiple user accounts associated with a pharmacy.

Download instructions

Register or link account

How to register a new pharmacy or associate your account with an existing pharmacy

The purpose of this user guide is to explain how to register a new pharmacy in the s100 HSD Co-payment Program Portal (the Portal) or associate your account with an existing pharmacy.

Download instructions

Claim template

How to register a new pharmacy or associate your account with an existing pharmacy

The purpose of this user guide is to explain how to enter claim items in the s100 HSD Claim Template. You can use the template to claim up to 100 items.

Download instructions

Submit claim

How to submit your claim application online

The purpose of this user guide is to explain how to submit claim items in an application. You can do this by uploading an s100 HSD Claim Template or entering individual claim items directly into the s100 HSD Co-payment Program Portal (the Portal), or a mixture of both.

Download instructions

Re-submit

How to re-submit an application if returned to ‘Draft’ status

The purpose of this user guide is to explain the steps to re-submit an application after it has been returned to ‘Draft’ status. Sometimes an application will be returned to ’Draft’ status due to an error found in the claim items.

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Download remittance

How to download a remittance advice

The purpose of this user guide is to explain how to download a remittance advice from the s100 HSD Co-payment Program Portal (the Portal). Following a payment, remittance advice is emailed to the pharmacies Primary Contact, however, it is also available to be downloaded from the Portal once the application status is ‘Closed’.

Download instructions

Update account

How to update your pharmacy’s account

The purpose of this user guide is to explain how to update your pharmacy’s account details in the S100 HSD Co-payment Program Portal (the Portal).

Download instructions

Page last updated on: 10 February 2025