QLD S100 HIV Co-Payment Program
The Pharmacy Guild of Australia (The Guild) administers patient co-payment reimbursement on behalf of the QLD Government for s100 HIV Antiretroviral Therapy dispensed at QLD community pharmacies.
All the following patient eligibility criteria must be met for the co-payment to be paid by Queensland Health:
- Queensland residents who are patients of:
- Queensland public hospitals or sexual health clinics, or
- authorised community prescribers in Queensland for HIV medications, or
- an interstate specialist/prescriber where the Queensland resident lives in a border area
- Patient prescriptions under section 100 of the National Health Act 1953 for:
- s100 HSD Community Access for HIV.
- Prescriptions filled through Queensland:
- public hospital pharmacies, or
- community pharmacies (must be Medicare eligible).
Pharmacists must review a completed Patient Consent Form alongside a valid s100 HIV prescription before dispensing.
If the Patient Consent Form is not available, the pharmacist will need to supply a form to the patient to complete and sign, prior to dispensing any eligible s100 HIV medicines.
The Queensland s100 HIV Patient Co-Payment Waiver Initiative applies only to s100 Highly Specialised Drugs Program (Community Access) drugs for HIV antiretroviral therapy.
The co-payment waiver is only for HIV antiretroviral medication for the treatment of people with HIV.
It does not extend to HIV medication for HIV-negative people for the purpose of PrEP.
Claiming
To submit s100 co-payment claims and receive re-imbursement from Queensland Health, Section 90 approved QLD community pharmacies must create a user account to access to the online claiming portal.
Claims will either be submitted by uploading the QLD s100 HSD Claim Template (maximum of 100 claims) or by entering the dispensing details directly into the online claiming portal (maximum of 10 claims).
Payments
In addition to the cost of the co-payment for eligible patients, pharmacies are paid a service fee for the work associated with submitting claims on behalf of patients.
The fees are $2.23 (incl GST) for each co-payment claimed and a one-off monthly administration fee of $13.42 (incl GST) for the first claim made each month.
This program started on 3rd October 2023. Queensland Health covers the patient co-payment for eligible section 100 Highly Specialised Drugs (HSD) in relation to HIV antiretroviral therapy.
Patients living with HIV in Queensland beyond a short-term stay (i.e. greater than three months) who have a Medicare card, will have their co-payment waived from any QLD community pharmacy after signing a QLD s100 HIV Patient Co-Payment Waiver on initial dispensing.
Program Resources
New to the Program? Program resources covers the information you need to get started.
- Create account
- Register or link account
- Claim template
- Submit claim
- Re-submit
- Download remittance
- Update account
Create account
Create a user account in the portal
The purpose of this user guide is to explain how to create a user account within the S100 HSD Co-payment Program Portal (the Portal). To submit a claim in the Portal, you will need to create a portal user account. There can be multiple user accounts associated with a pharmacy.
Download instructions
Register or link account
How to register a new pharmacy or associate your account with an existing pharmacy
The purpose of this user guide is to explain how to register a new pharmacy in the s100 HSD Co-payment Program Portal (the Portal) or associate your account with an existing pharmacy.
Download instructions
Claim template
How to register a new pharmacy or associate your account with an existing pharmacy
The purpose of this user guide is to explain how to enter claim items in the s100 HSD Claim Template. You can use the template to claim up to 100 items.
Download instructions
Submit claim
How to submit your claim application online
The purpose of this user guide is to explain how to submit claim items in an application. You can do this by uploading an s100 HSD Claim Template or entering individual claim items directly into the s100 HSD Co-payment Program Portal (the Portal), or a mixture of both.
Download instructions
Re-submit
How to re-submit an application if returned to ‘Draft’ status
The purpose of this user guide is to explain the steps to re-submit an application after it has been returned to ‘Draft’ status. Sometimes an application will be returned to ’Draft’ status due to an error found in the claim items.
Download instructions
Download remittance
How to download a remittance advice
The purpose of this user guide is to explain how to download a remittance advice from the s100 HSD Co-payment Program Portal (the Portal). Following a payment, remittance advice is emailed to the pharmacies Primary Contact, however, it is also available to be downloaded from the Portal once the application status is ‘Closed’.
Download instructions
Update account
How to update your pharmacy’s account
The purpose of this user guide is to explain how to update your pharmacy’s account details in the S100 HSD Co-payment Program Portal (the Portal).
Download instructions
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Page last updated on: 10 February 2025