Member-pharmacy only

Useful Contacts

This page provides the links and contact details of agencies and other organisations relevant to you while operating your pharmacy.

The Pharmacy Guild of Australia – Victorian Branch and National Secretariat

The Pharmacy Guild of Australia (Victoria) 
Telephone: 03 9810 9999
Email: info@vic.guild.org.au · Website: www.guild.org.au/vic

National Secretariat
Telephone: 13GUILD (13 484 53) · Facsimile: 02 6270 1800
Email: guild.nat@guild.org.au · Website: www.guild.org.au

The Pharmacy Guild of Australia Initiatives and Programs

Find A Pharmacy
Website: www.findapharmacy.com.au

Buying and Selling a Pharmacy
Website: https://www.guild.org.au/resources/business-operations/buying-selling-guide

Guild Events
Website: https://www.guild.org.au/news-events/events

HMR Facilitators – Victoria and Tasmania
Website: www.shpa.org.au/directory

Certificates for absence from work
Website: https://www.guild.org.au/resources/health-services/pharmacy-issues/sick-certificates

Project STOP
Website: https://projectstop.mymedadvisor.com

Quality Care Pharmacy Program
Telephone: 1300 363 340
Email: help@qcpp.com · Website: www.qcpp.com

Rural and Remote Pharmacy Program
Telephone: 1800 951 285
Email: support@ppaonline.com.au · Website: www.ppaonline.com.au/programs/rural-support-programs

Affiliated Companies

Gold Cross Products and Services
Gold Cross Products & Services is a fully owned subsidiary of The Pharmacy Guild of Australia and endorses pharmacy products and services badged with the Guild’s logo. For details see:

To find out more about Gold Cross, visit their website at www.goldx.com.au.

Guild Group Holdings
The Guild Group Holdings portfolio includes the following businesses:

To find out more about the Guild Group, visit their website at www.guildgroup.com.au

Educational Institutions

Australasian College of Pharmacy
Telephone: 07 3144 3680 
Email: info@acp.edu.au· Website: www.acp.edu.au

Unions

Professionals Australia
Telephone: 1300 273 762 
Email: info@ProfessionalsAustralia.org.au · Website: www.professionalsaustralia.org.au

Shop, Distributive and Allied Employees Association, Pharmacy & Dispensary Assistants
Toll free Telephone: 1800 133 048 · Telephone: 03 9698 1400
Email: info@sdavic.org · Victorian Website: www.sdavic.org · Website: www.sda.org.au

Professional Pharmacy Organisations

Consumer Healthcare Products Australia
Website www.chpaustralia.com.au/Home

Medicines Australia
Telephone: 02 6147 6501
Email: reception@medicinesaustralia.com.au · Website www.medicinesaustralia.com.au

NPS MedicineWise
Website: www.nps.org.au

Pharmaceutical Defence Limited
Telephone: 1300 854 838 · Website: www.pdl.org.au

Society of Hospital Pharmacists of Australia 
Telephone: 03 9486 0177
Email: shpa@shpa.org.au · Website: www.shpa.org.au

State Government Departments and Organisations

Victorian Pharmacy Authority
General Enquiries Telephone: 03 9653 1700 · Facsimile: 03 9653 1750 
General Enquiries Email: enquiries@pharmacy.vic.gov.au ·  
Website: www.pharmacy.vic.gov.au

Transport Accident Commission
Telephone: 1300 654 329
Email: info@tac.vic.gov.au · Website: www.tac.vic.gov.au

Victorian Community Pharmacist Statewide Pilot - Department of Health
Website:  www.health.vic.gov.au/primary-care/victorian-community-pharmacist-statewide-pilot

Victorian Small Business Commission 
Telephone: 1800 878 964
Website: www.vsbc.vic.gov.au

WorkSafe Victoria – Victorian WorkCover Authority 
Toll free: 1800 136 089 · Emergency Telephone: 13 23 60
Website: www.worksafe.vic.gov.au

Federal Government Departments and Organisations

Pharmacy Board of Australia
Phone: 1300 419 495 
Website: www.pharmacyboard.gov.au

Australian Competition and Consumer Commission
Complaints and Enquiries Telephone: 1300 302 502 · Website: www.accc.gov.au

Department of Health and Aged Care, Australian Government
Switch Telephone: 02 6289 1555 · Toll free: 1800 020 103
Website www.health.gov.au

Medicare Australia
Telephone: 13 20 11
Website: www.medicareaustralia.gov.au

Pharmaceutical Benefits Scheme
Telephone: 1800 020 613 or 13 22 90 · Email: pbs@medicareaustralia.gov.au
PBS authority prescription approvals – Telephone: 1800 888 333
DVA authority prescription approvals – Telephone: 1800 552 580
Information about taking or sending PBS medicine overseas – Telephone: 1800 500 147
Online Claiming Technical Support Helpdesk – Telephone: 1800 700 199 · Email: onlineclaiming@medicareaustralia.gov.au

Therapeutic Goods Administration
Toll free: 1800 020 653 · Switchboard Telephone: 02 6289 4124 · Facsimile: 02 6203 1605 
Email: info@tga.gov.au · Website: www.tga.gov.au

Was this page useful to you?

Page last updated on: 19 December 2023