Terms and conditions

Description of the Awards

  1. The Pharmacy Guild of Australia whose registered office is at Level 2, 15 National Circuit, Barton, ACT 2600 (Guild) is the promoter of the Guild Pharmacy of the Year Awards (the Awards).
  2. The Awards recognise and reward community pharmacy businesses who demonstrate excellence within their pharmacy and foster a culture of continued business and professional development.
  3. Information on how to enter and the prizes that form part of the Awards are set out in these terms and conditions. Participation in the Awards is deemed acceptance of these terms and conditions.
  4. The Awards are free to enter.
  5. The Guild reserves the right, at any time, to verify the validity of entries and entrants and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions, or who tampers with the entry process, or who contravenes the integrity of the Awards. Incomplete or indecipherable entries are deemed invalid.
  6. Multiple entries are permitted in the first nomination round, with nominations open to the public. Once invited by the Guild to participate in the second round, only one entry can be made per eligible pharmacy.
  7. Entries open at 9:00am on Wednesday 14 August 2024 and close at 12:00am on Monday, 30 September 2024 (the Competition Period). All times stated in these Terms and Conditions are based on Australian Eastern Standard Time. Entries received after the Competition Period are ineligible and will not qualify.
  8. The Guild reserves the right to request additional information concerning any Entry, as deemed appropriate.
  9. The Guild does not take any responsibility for incomplete, damaged or corrupt entries or for any technological issues that prevent an entry being received within the Competition Period.
  1. There are four awards categories:
    • Excellence in Business Management
    • Excellence in Professional Innovation
    • Excellence in Community Engagement
    • Commendation in Harm Minimisation
  2. One (1) winner is selected for each Category. Of the Category winners, one (1) winner is selected as the overall Guild Pharmacy of the Year.
  1. Entry in the Awards is open to:
    • Australian pharmacy owners and their staff who at the date of entry and at all times up until the awarding of the Award are current financial members of the Guild;
      • whose nominated pharmacy at the time of submission of entry is Quality Care Pharmacy Program (QCPP) accredited or who becomes QCPP accredited prior to the judging of the Award on 30 September 2024.
    • General public wishing to nominate their favourite community pharmacy
    • For the avoidance of doubt a pharmacy in respect of which an Officer does not have a controlling interest or a management interest is eligible to enter the Awards, at the discretion of the Judging Panel. The Judging Panel will in its discretion decide on questions of eligibility and the decision of the Judging Panel is final and no further correspondence will be entered into.
    • Previous Guild Pharmacy of the Year Awards entrants, including overall winners, are welcome to submit entries. Previous overall winners of these awards will need to wait a period of five years to be eligible to enter again.
  2. The following are not eligible to enter the Awards:
    • Employees of the Guild or any of its branches;
    • Pharmacies that are not current financial members of the Guild
    • Any pharmacy in respect of which an officer of the Guild (being a National Councillor of the Guild or a member of a Guild branch committee) (Officer) has a controlling interest; and
    • Any pharmacy in respect of which an Officer has significant management interest (for example, is a managing owner, or who is actively involved in the day-to-day operations of the pharmacy).
  1. To enter, applicants must firstly complete a nomination entry form. There is no limit on how many entries can be received for one pharmacy.
  2. Entries must be submitted online via the Guild website at https://www.guild.org.au/news-events/guild-awards/pharmacy-of-the-year. Any entry sent without completing the online entry form will be deemed invalid.
  3. Following this, shortlisted pharmacies will receive an invitation from the Guild to provide additional evidence to support their nomination. This will include a 5-minute video pitch, two-page response to four questions and completion of a growth template spreadsheet.
  1. The Guild convenes a judging panel in its absolute discretion.
  2. The judging panel consists of 3 members:
    • One (1) representative from the Guild;
    • One (1) community pharmacy industry representative; and
    • One (1) representative from the major sponsor of the Guild’s Pharmacy of the Year Award (together, the Judging Panel).
  3. Members of the Judging Panel are required to sign a confidentially agreement and declare any conflict of interest with respect to any Entries. If a conflict of interest exists, the judge with the conflict must withdraw from deliberations concerning any conflicted Entries.
  1. This is a game of skill, and chance plays no part in determining the winners.
  2. Each Entry will be individually judged by the Judging Panel based on the originality, the business success and the health services delivered by the pharmacy as the subject of the Entry. Following this, the Judging Panel will prepare a shortlist of 6 finalists (Finalists).
  3. The Judging Panel will undertake a site visit at each Finalist pharmacy premises and conduct interviews with the Primary Contact listed on the Entry Form and other key identified staff.
  4. Following the site visits, the Judging Panel will assess each of the Finalist pharmacies to determine the Award winners for each Category and then determine the overall Guild Pharmacy of the Year winner who is deemed by the Judging Panel to have demonstrated achievement in all Categories of the Award.
  5. The overall Guild Pharmacy of the Year winner will be selected from the four category winners
  6. The decision of the Judging Panel is final, and no correspondence will be entered into.
  7. A media announcement will be circulated in December to publicly announce the six finalists.
  1. The awards will be announced at the opening plenary session of the 2025 APP conference to be held on the Gold Coast from 20-22 March 2025.
  2. All six finalists will be invited to attend APP and provided a travel allowance for this purpose.
  3. All six finalists will be recognised at this session with all videos played.
  4. Three category award winners will be announced first, followed by the overall Award winner.
  1. Each Category Award winner will receive $5,000 ex GST.
  2. The overall Guild Pharmacy of the Year winner will receive $5,000 ex GST.
  3. All finalists will become members of the GPY Alumni
  1. The Guild collects, uses, discloses and otherwise handles the Entrants personal information in accordance with the terms of its Privacy Policy available at www.guild.org.au.
  2. To protect Entrant’s privacy throughout the assessment process the Guild will not provide any information whatsoever about Entries to anyone other than the Entrant Contacts as specified on the Entry Form.  The Primary Contact as specified on the Entry Form must be a company officer or employee of the pharmacy entering the Award. For the avoidance of doubt the Primary Contact on the Entry Form cannot be an Officer.
  3. The Guild will not publish the name of any Entrant nor disclose or reproduce any information from any Entry where that Entrant has not been selected as a Finalist in respect of that Entry.  If an Entrant is not successful as a Finalist, then their details remain confidential.
  4. All commercially sensitive or confidential information must be clearly marked ‘not for publication’ and submitted as an appendix.  The Guild agrees to keep any information properly marked ‘not for publication’ confidential and that it will only be used by the Judging Panel for assessment purposes only.

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Page last updated on: 06 August 2024